Standard Shipping Policy (Template)
1. Processing Time
Orders are processed within 1–3 business days after payment is received.
Orders are not processed on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. Should any significant delay occur, we will notify you by email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Typical delivery estimates:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day
Delivery delays can occasionally occur due to weather, carrier issues, or other factors outside our control.
3. Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped.
Tracking details may take up to 24 hours to update.
4. Shipping Carriers
We partner with major carriers such as:
USPS
UPS
FedEx
DHL (for international shipments)
5. Domestic Shipping
Standard shipping is available to all U.S. addresses, including PO boxes and APO/FPO/DPO addresses (carrier restrictions may apply).
6. International Shipping
International shipping availability and rates vary by destination.
Customers are responsible for customs fees, duties, taxes, and any additional charges imposed by the destination country.
Delivery times for international shipments typically range from 7–21 business days, depending on the location and customs processing.
7. Damaged or Lost Packages
We are not responsible for packages damaged or lost during shipping.
If your order arrives damaged, please contact the carrier directly to file a claim.
We’re happy to assist with documentation if needed.
8. Address Accuracy
Customers are responsible for providing accurate shipping information.
If a package is returned due to an incorrect or incomplete address, the customer may be responsible for reshipping costs.
9. Order Changes
Shipping address changes cannot be made once the order has been processed.
Please contact us as soon as possible after placing your order if a correction is needed.
10. Contact Us
If you have any questions about this Shipping Policy, please email us at theveilandvoice@gmail.com.